Stakeholder Management is a critical aspect of running a successful IT department

Jacana IT's CIO Business Vision program is a low effort, high impact program that will give you detailed report cards on the organisation's satisfaction with IT's core services.

Use these insights to understand your key stakeholders, find out what is important to them, and improve your interactions.

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Benefits of CIO Business Vision

Key Stakeholders

Find out the needs of your key stakeholders. Improve your stakeholder management.

Credibility

Move beyond opinion and get to facts. Build autonomy.

Improve

You can't manage what you can't measure. Stop flying blind.

Focus

Find out what is important to the business. Get the most value out of resources.

Features

Cybersecurity Focus

Cybersecurity is more important now than ever before. Our question set covers appropriateness and importance of cybersecurity practices as well as business feedback on friction created. We measure the business impact of security practices to ensure they’re appropriate, and pinpoint which areas cause the most pain and adjust accordingly.

Custom Business Objectives

Beyond providing IT Services, IT must support and deliver against Business Objectives. Our assessment collects business leader feedback on how IT is supporting and delivering against your organisation’s key objectives. This helps to demonstrate the business value of IT to earn your position as trusted partner, and uncover where opportunities exist to better execute against business needs.

Industry Benchmarking

Internal scores are useful, but how you sit among peers provides meaningful context. Our assessment includes comprehensive industry benchmarking against your peer group so you can see where you stand against our database of 85,000+ business leaders across 900+ organisations. Context is everything – demonstrate how you are performing against your peers to provide the most accurate picture of your achievements and opportunities.

Overall Scorecards

IT Satisfaction Scorecard

Features

A scorecard that measures the satisfaction of your key decision makers annually.

Benefits

No activity or project is more important than showing the company you care enough to measure its satisfaction once a year.

You Get:

  • Overall IT Satisfaction & Value
  • IT Relations Satisfaction
  • Top Business Priorities
  • Core Service Satisfaction

So You Can

  • Show you care about satisfaction and communicate the survey results
Overall Report Card

IT Capacity Scorecard

Features

A capacity scorecard that shows the demands on IT by each department.

Benefits

The business is the one that demands more resources. Prove the demands on IT from the business and make the case for more IT resources.

You Get

  • Capacity Metrics
  • IT Supply & Value Satisfaction
  • Capacity Satisfaction by Department

So You Can:

  • Demonstrate demands on IT to the CEO and executive
  • Communicate capacity issues to:
  • IT
  • Business Leaders
It capacity

Department Scorecards

Stakeholder Satisfaction Scorecards

Features

Individual department scorecards which measure the satisfaction of each department.

Benefits

Work with your most important and most dissatisfied stakeholders to ensure their needs are met.

You Get:

  • IT Satisfaction & Value by Department
  • IT Relationship Satisfaction by Department
  • Core Service Satisfaction by Department
  • Capacity Metrics by Department

So You Can:

  • Manage the needs of individual business leaders
  • Communicate results to individual business leaders
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Satisfaction by Department

Features

A view of all department results in one spot.

Benefits

You can use this view to compare the department by Satisfaction Capacity and Dependency scores.

You Get:

  • Department Satisfaction score
  • Department Capacity Score
  • Department Dependency score
  • Department top ranked IT Core Service

So You Can:

  • Prioritize which department to focus on first
4 satisfaction by department

Book the workshop now

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